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Fidelity Residential home
Policies

Our policies

How we handle your information, how rate locks work, and the programs we offer when another lender makes an offer or when you refinance with us again.

Prefer to talk? Call 732-686-9999

  • Direct, licensed mortgage lender
  • NMLS #103098
  • Equal Housing Lender

Our policies

Call 732-686-9999

Fidelity Residential · NMLS #103098 · Equal Housing Lender

  • Direct, licensed lenderNMLS #103098. Check our licences on NMLS Consumer Access.
  • A licensed loan officerA real person reviews your file and answers your questions.
  • In writingEach policy is set out in full on its own page.
  • Apply online or by phoneStart a quote, apply online or call 732-686-9999.
Policies

Read our policies

Your information

Privacy Policy

How Fidelity Residential collects, uses and protects your information, which services run on this site, and the choices you have.

Read the privacy policy
Another lender's offer

Competing Offer Policy

How our competing-offer policy works: what to send from another lender's Loan Estimate and lock agreement, the time limits, which terms must match, and how eligibility is decided.

Read the policy
Existing borrowers

Free Refinance Program

How our refinance program for existing Fidelity Residential borrowers works: who is eligible, which refinances qualify, when you become eligible, and how third-party and lender costs are handled.

Read about the program

Questions about a policy?

Call or email us, or talk it through with a licensed loan officer.

This page is general information, not a commitment to lend. Programs, terms and eligibility depend on credit, income, property and underwriting review and are subject to change without notice.